Team Experience and Business Growth Manager
- Job Type: Contract
- Qualification: BA/BSc/HND
- Experience: 4 – 6 years
- Location: Lagos
- City: Yaba
- Job Field: Human Resources / HR , Sales / Marketing / Retail / Business DevelopmentÂ
Contract Type: Full Time: 6–12 Months (Extendable)
Salary: N150,000 – N200,000
Work Mode: 5 Days and two alternate half day Saturday
About Us:
Our client operates a registered educational consultancy in Nigeria, dedicated to guiding students on their international academic journey. They also offer all purpose event management services.
Role Summary
The Team Experience and Business Growth Manager is a multi-disciplinary leadership role responsible for nurturing a high-performing, motivated team while driving the people-side of business growth. The ideal candidate will enhance internal team culture, lead talent development efforts, and collaborate cross-functionally to support organizational goals across international placements, curated events, and strategic expansion. This person serves as the bridge between people\’s experience and business outcomes—ensuring the team is inspired, supported, and aligned with the company’s mission to deliver transformative education services.
Key Responsibilities
- Foster a positive and inclusive work culture in hybrid and remote settings.
- Design and manage onboarding, team-building, feedback, and employee engagement initiatives.
- Implement professional development plans and track learning progress across departments.
- Develop a system for employee performance tracking and reward recognition.
- Work closely with leadership to align people strategies with revenue, partnership, and placement goals.
- Support the scaling of business operations, including recruitment for project-based roles (e.g. education fair support, outreach teams).
- Contribute to internal workflows and SOPs that improve efficiency and client delivery.
- Provide operational support for international student recruitment, partner school engagement, and post-event conversion tracking.
- Collaborate with events and placement teams to ensure adequate staffing, training, and support before, during, and after events.
- Ensure all team members involved in education fairs or webinars are well-prepared and aligned on deliverables.
- Lead post-event debriefs and internal performance analysis to identify process improvements.
- Manage internal communication systems, updates, and platforms (Slack, Trello, Notion, etc.).
- Create moments of connection: virtual check-ins, shoutouts, wellness challenges, and shared learning sessions.
- Act as a cultural ambassador—monitoring team morale, promoting core values, and flagging burnout or support needs.
Job Requirements
- Bachelor\’s degree in Human Resources, Business Administration, Organizational Development, or related field. Master’s degree or HR/Leadership certifications (CIPM, SHRM, etc.) is a plus.
- 4–6 years of experience in a role combining HR, operations, and organizational development.
- Proven experience leading or supporting teams in high-growth, project-based, or service-oriented environments.
- Background in international education, events, consulting, or student services is highly desirable.
- Strong people leadership, emotional intelligence, and team-building capabilities.
- Ability to develop and implement people-centric systems and processes.
- Excellent verbal and written communication skills.
- Strategic thinker with strong problem-solving and decision-making ability.
- Comfortable working with productivity tools (Google Suite, Trello, HRIS platforms, Slack, etc.)
What Success Looks Like
- Increased team engagement and retention in a growing organization.
- Streamlined onboarding and learning systems for faster team productivity.
- Well-executed event staffing and support with clear internal coordination.
- Direct contribution to a more structured, data-informed approach to business growth.
Method of Application
Interested and qualified? Go to Biz Afric Solutions on docs.google.com to apply