Vacancy: Customer Technical Support (Remote) at ALPHA-CX

ALPHA-CX is urgently recruiting for the position of Customer Technical Support (Remote)

Position

Customer Technical Support (Remote)

Location:

Lagos

Company:

ALPHA-CX

Are you passionate about customer service and tech support? We’re looking for a Customer Technical Support Representative to join our growing team at Alpha-CX.

This is a remote role for someone who is tech-savvy, confident in handling customer interactions, and ready to grow in a fast paced environment.

RESPONSIBILITIES

✅Provide technical support to customers via email, chat, or phone

✅Work closely with internal teams to resolve issues and improve the customer journey

✅Follow company policies to ensure smooth and high-quality service delivery

What We’re Looking For:

✅ Fluency in English (both written and spoken)

✅ Previous Technical Support experience (mandatory)

✅ Bachelor’s degree (mandatory)

✅ Strong communication and interpersonal skills

✅ Familiarity with technology and customer service tools

To Apply:

Submit your CV and a 1-minute introductory video (briefly explaining your experience and skills) through the form below:

USE THIS LINK TO APPLY

Note: Applications without the filling the form will not be considered.

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