Vacancy: Operations Coordinator at Rentokil Boecker Public Health Services.

The Operations Coordinator supports all Operations Officers in the Unit for the smooth running of the day-to-day operations and an exceptional client service to ensure proper execution of the pest management services as per Boecker standards.

Job Title:

Operations Coordinator

Location:

Victoria Island, Lagos

Job Type:

Full-time

JOB RESPONSIBILITIES

• Confirm scheduled appointments one day in advance in coordination with the operations
  officers/senior officers.
• Receive technicians’ feedback after treatment, take notes, handle data filtration, prepare reports, and circulate data in the correct channels when needed.
• Suggest improvements for reports and forms based on the client’s feedback.
• Update the sanitation and proofing recommendations list that is shared with clients upon delivering reports.
• Identify cases where recurrent infestation and/or lack of cooperation by the client requires follow-up action by the Operations Manager.
• Answer clients’ inquiries regarding services, complaints, and technical issues.
• Assist in coordinating and following up with clients on sanitation and proofing recommendations.
• Assist in checking the Treatment Reports and report any negative findings.
• Handle effective system data entry, electronic filing, and archiving system

JOB REQUIREMENTS

• Bachelor’s Degree in Business Administration, Agribusiness, Environmental Science, or equivalent.
• At least 1 year of experience in the relevant field.
• Proficient with CRM software and Microsoft Office.

How to Apply

• Interested and qualified candidates should send their CV to: adenike.gbadebo@rentokil-boecker.com using the Job Title as the subject of the mail