Ohan Corporate Services is a recruiting firm that hires qualified and competent personnel to fill in vacant positions for an organization.
Customer Service Representative
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience: 2 – 5 years
- Location: Lagos
- City: Lagos Island
- Job Field: Customer CareÂ
Job Summary
- A Customer Service Representative isresponsible for providing assistance, information, and support to customers regarding products or services.
- Their duties include answering inquiries, resolving issues, and ensuring customer satisfaction through effective communication and problem-solving.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
Requirements
- Interested candidates should possess an HND / B.Sc Degree with 2 – 5 years work experience.
Method of Application
Interested and qualified candidates should send their CV to: info@ohancoporate.com using the Job title as the subject of the email.
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