Hostess
- Job Type: Full Time
- Qualification: Others
- Experience
- Location: Lagos
- Job Field: Hospitality / Hotel / RestaurantÂ
Job Description
- We are seeking a friendly, organized, and professional hostess to be the first point of contact for our guests.
- An individual who can manage the flow of the dining room and ensure a positive first impression for every guest.
Responsibilities
- Warmly greet and welcome all guests upon their arrival.
- Manage the restaurant’s seating chart and reservations to optimize seating efficiency and customer flow.
- Escort guests to their tables and present them with menus.
- Answer the phone and manage a waitlist during peak hours.
- Provide accurate wait times and seating arrangements to guests.
- Assist servers and other staff as needed, such as bringing drinks to the table or clearing a table.
- Address any guest inquiries or complaints with professionalism and a positive attitude.
- Maintain a clean and organized host stand and entrance area.
- Communicate effectively with the kitchen and serving staff to ensure smooth operations.
Requirements
- Previous experience as a hostess in a customer-facing role is a plus.
- Exceptional communication and interpersonal skills.
- A friendly, calm, and professional demeanor.Â
- Strong organizational skills and the ability to multitask effectively.
- Familiarity with relevant software.
- Flexibility to work a varied schedule, including evenings, weekends, and holidays.
- Ability to stand and walk for extended periods.
Method of Application
Interested and qualified? Go to The Borough Lagos on theboroughlagos.applytojob.com to apply