Vacancy: Sales & Customer Service Officer (Online) at Ify Klozet & Fashion

Ify Klozet is a fashion brand that specializes in providing high-quality fashion materials, crocs, clothes, and footwear. Our mission is to make fashion affordable and accessible to everyone without compromising on quality.

Sales & Customer Service Officer (Online)

• Job Type: Full Time
• Qualification: OND , Others , Secondary School (SSCE)
• Experience: 1 – 2 years
• Location: Lagos
• Job Field: Customer Care 
• Salary Range: ₦50,000 – ₦100,000/month

Position Summary

We are currently seeking a Sales & Customer Service Officer to manage customer engagement, drive sales, and maintain positive client relationships. This role requires a proactive, organized, and customer-focused individual who can also manage online sales interactions and digital engagement.

Key Responsibilities

1. Respond to customer inquiries via phone, chat, and social media platform
2. Manage in-store and online sales while building strong customer relationships 
3. Create and publish sales-driven content for social media and digital platforms
4. Handle day-to-day management of the brand’s social media accounts

Requirements

1. Excellent communication skills, both written and verbal
2. Strong customer service orientation
3. Professional demeanor and interpersonal skills
4. Ability to manage and grow social media engagement
5. Minimum of WAEC/Diploma
6. Must reside in or around Ikeja

Method of Application

Interested and qualified candidates should forward their CV to: ifyklozet@gmail.com using the position as subject of email.