Vacancy: Telemarketing Specialist at Woodgate Structure Limited

Woodgate Structure Limited is a Human Resource Management and Business Structuring Company, with a mindset Structured towards Sincerity of Purpose, Professionalism and Integrity

Telemarketing Specialist

• Job Type: Full Time
• Qualification: BA/BSc/HND
• Experience
• Location: Abuja
• City: Jabi
• Job Field: Sales / Marketing / Retail / Business Development 

Job Description

• A Telemarketer Specialist is responsible for making outbound calls to potential and existing customers to promote products or services, generate leads, and drive sales.
• They engage customers through phone conversations, build rapport, and handle objections to secure sales or gather valuable information.
• Success in this role requires strong communication, persuasion, and customer service skills.

Key Responsibilities

• Outbound Calling: Making a high volume of calls to potential customers using a provided list or database.
• Product/Service Promotion: Clearly explaining product features, benefits, and pricing to customers.
• Lead Generation: Identifying and qualifying potential sales leads for the sales team.
• Relationship Building: Developing rapport with customers and building a positive relationship to encourage future business.
• Objection Handling: Addressing customer concerns and overcoming objections to close sales.
• Sales Target Achievement: Meeting or exceeding sales targets and quotas.
• Data Entry and Reporting: Maintaining accurate records of calls, sales, and customer interactions.
• Customer Service: Handling customer inquiries, complaints, and providing support.
• Product Knowledge: Staying informed about product updates, features, and pricing.
• Market Research: Gathering feedback and insights from customers to improve products or services.

Required Skills

• Communication Skills: Excellent verbal communication, clear and confident phone manner.
• Persuasion and Negotiation: Ability to influence customer decisions and close sales.
• Customer Service Skills: Patience, empathy, and the ability to handle customer interactions effectively.
• Sales Skills: Ability to identify customer needs, present solutions, and close deals.
• Time Management and Organization: Ability to manage a high volume of calls and prioritize tasks.
• Product Knowledge: Understanding of the products or services being offered.
• Resilience: Ability to handle rejection and maintain a positive attitude.
• Technical Skills: Basic computer skills and familiarity with CRM software.

Salary
N200,000 – N250,000 Monthly.

Method of Application

Interested and qualified candidates should send their CV to: woodgatejobs@gmail.com using the job title and their name as the subject of the mail.